1. How can I place an order? To place an order on bexxfrclothing.com, simply browse our collection, select the items you wish to purchase, and add them to your shopping cart. Follow the checkout process to enter your shipping and payment details securely.
2. What payment methods do you accept? We accept payments via major credit cards (Visa, MasterCard, American Express) and PayPal for secure online transactions.
3. Do you ship internationally? Yes, we offer international shipping to select countries. Shipping costs and delivery times may vary depending on your location. Please refer to our Shipping & Delivery policy for more information.
4. How can I track my order? Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on our website or the courier’s website.
5. What is your return policy? We offer a 30-day return policy for most items. To be eligible for a return, items must be unused, in their original packaging, and accompanied by a receipt or proof of purchase. Please review our Returns & Refunds policy for more details.
6. How do I contact customer service? For any inquiries or assistance, please contact our customer service team at [email protected] (Monday to Friday, 9 AM to 5 PM EST).
7. Can I cancel or modify my order? We process orders quickly to ensure prompt delivery. If you need to cancel or modify your order, please contact us as soon as possible. Once an order has been shipped, it cannot be canceled or modified.
8. Are your products true to size? Our sizing charts are available on each product page to help you find the perfect fit. If you have specific questions about sizing or measurements, please contact us for assistance.
9. Do you offer gift wrapping services? Yes, we offer gift wrapping services for a nominal fee. During checkout, you can select the option to add gift wrapping to your order.
10. How can I stay updated on new arrivals and promotions? Stay connected with us by subscribing to our newsletter and following us on Facebook and Instagram for the latest updates, style tips, and exclusive offers